bd experience cancun airport transportation

Flight changed to 6:50 on Thursday Jan 5. Dollars a piece for round trip it was a great bargain. BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.41 per adult how to we confirm our pickup. We had called a few days ahead to change our pick up time from the hotel. Transfers back to the airport were another issue. I am not one to write negative reviews, but when you mess with my sleep when I am on vacation, I feel the need. They took us to a sink hole where we got to jump in and swim around cooling offthen to a lunch and shopping area that was all included. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The perfect time to try to scam someone. No car seat as requested either. We were told we had to be in the lobby at 3:10 AM, yes that early. Of course, nothing was as he promised. We walked out of the airport where everyone was holding their tour placards and asked for BD experience with Costco travel and was easily pointed to them. We confirmed the time with them several days before. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Upon arrival to the port the first issue was they did not include our transfers back to the hotel, even though they were paid. Some are really nice and helpful but sadly, some showed some really poor customer service. Terrible experience with BD. You should contact your travel agent for pickup time. In cash. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. When we arrived, we were excited to get to our hotel since we landed after 11 pm and were disappointed that our pre booked shuttle made us wait over thirty minutes. So we waited and waited and waited in the hot muggy heat for 30 minutes. Our team checks each review posted on the site disputed by our community as not meeting our. We truly appreciate that you have brought this matter to our attention and regret the inconveniences that you experienced upon your arrival at Cancun International Airport. I am not sure how it is still legal for this company to operate. Tulum is 2 hours away. Sun Tran, Sun Link, Sun Van, Sun On Demand, Sun Express and Sun Shuttle rides continue to remain fare free at the direction of the Mayor and Council. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. They left us alone with no option we ended up paying 200$ of taxi to Tulum. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. No car seat as requested either. He said he would be there in 5 minutes. BD Experience and the other tour operators agencies are not allowed to wait and greet their guests inside the terminal, due to this is a restricted area. Nader. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. Rename to BadDay Experiences - con artists. We decided not to let this ruin our trip and would handle it later. I paid $10/pp, which is the cheapest price I saw. We had a private car pick us up and bring us back to the airport. I said know weve been waiting since 10:20 for our 10:30 pick up. Absolutely terrible. N. 55 de 1.246 restaurantes en Cancn. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Villa Isla Blanca Transportation, Chef and housekeeping included; Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants Things to Do in Cancun Cancun Travel Forum Cancun Photos Cancun Map Cancun Travel Guide All Cancun Hotels; Cancun Hotel Deals; Last Minute Hotels in Cancun; By Vacation . Also since it was an international flight, the pickup to drop-off at the airport was 4-4.5 hours before the flight time. Dont use them. Definitely would not recommend to anyone looking to do a snorkel tour to Isla mujeres. Our last 2 experiences were not good. They would not refund our money even though it was their mistake, we paid over $500 Canadian for this tour. Giving us an email to confirm this change. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Thank you very much for contacting us. Full Time position. Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites Snorkeling, kite surfing and other aquatic activities Spectacular spas Swimming with dolphins International cuisine, restaurants with beautiful views of the sea or lagoon Challenging golf courses World-class shopping centers with well-known brands My trip was booked AND payed 2 times due to a failure of the system. Overall the process was pretty smooth. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. Job specializations: Transportation. We were immediately helped. We scheduled a transportation for a flight out. At 10:15am the company called the hotel lobby to tell us that they were running about 10 minutes late. Thank you very much for contacting us. Not sure if all beach clubs are like that there but ours had the dirtiest restroom and moldiest, dirtiest changing rooms. " Excelente restaurante italiano " 22/08/2022. No reef. He was polite, helpful, and well-spoken. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. Stay back from the curb and wait until the bus comes to a complete stop. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Trip cancellations must be made by 6 p.m. the day prior to a scheduled trip. The person was very attentive and helpful. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Aircraft Maintenance, A&P Mechanic. BD Experience: Transportation included with our Costco package - See 8,891 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. After about a 35 minute wait our transportation finally arrived. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? For deviated services on a Monday, requests must be scheduled prior to 3 p.m. on Saturday. They continued to assure him they were five minutes away. Hola, puedo llevar conmigo a mi mascota? Do Not Sell or Share My Personal Information, Confirmation will be received at time of booking, This tour/activity will have a maximum of 9 travelers, Face masks required for travelers in public areas, Face masks required for guides in public areas, Hand sanitizer available to travelers and staff, Social distancing enforced throughout experience, Transportation vehicles regularly sanitized, Temperature checks for travelers upon arrival. Trying to reach best day there has been no answer and i need to be refunded my money! Very easy to schedule and I'd use them again. Very disappointed and terrible experience with this company. I booked the service through Expedia. No reaction of BD. From $24.00 USD. Hilde Bec. So, we came down at 3 AM. Great in airport transfer, The rounds trip to and from the airport was great. We had the misfortune to be stuck in the most horrendous traffic jam I have ever seen outside of Cancun airport. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in advance. After about a 35 minute wait our transportation finally arrived. It showed on the email that our pick up time was changed. Canceled bus after confirmation without rectification. Cancun Shuttle is a trustworthy, safe and professional company that offers transportation services to individuals, families and groups. Keep food and drinks in closed containers. Our last 2 experiences were not good. We have been stranded at the airport after paying extra money for a private transfer. Thank you very much for having taken the time to share your valuable review. By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from $181.34 per group Reserve Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 163 By BD Experience 10-50 minutes However, later in the week when we sought out a representative to discuss our return transportation and look into some tours, things soured really fast.Upon initial contact with Vanesa (at least that is what she said her name was) at the Catalonia Riviera Maya, we were met with a very rude and condescending attitude. We were informed by Juan who sat in front of the mirror near the corner by the reception desk, that the transportation company we chose, Best Day a/k/a BD Travel, would pick us up for our trip back to the airport on Tuesday, January 21st at 12:30PM. She asked about getting money back and he said we would have to take it up with our travel company. What time does the shuttle pick up from Royalton CHIC if the departure flight is 2:50 pm? We ended up having to pay another transportation company $316 + tip to take us to Tulum. Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details 551kishab 2 BD Travel Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen. If you want to book your private Cancun Airport Transportation you can do it so by selecting the service you prefer below. The positive thing was our tour guide Marcos who tried to make it as plausible as he could for us. Sign in to get personalized notifications about your deals, cash back, special offers, and more. They're very helpful. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. If I was only rating the travel service I would give them five stars. Our third or fourth experience using Best Day! Then we took a jeep rental. Unpleasant. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. Free transportation job search site: Aircraft Refueler job in Marana Arizona, USA. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. Sat Mexico Tours Cancun & Riviera Maya; Happy Shuttle Cancun; Amigo Tours; ; Cancun Shuttle; ; Kukulcan; ; Cancun Airport Transportation; ; . More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. I contacted them through WhatsApp. Learn from our mistake and perhaps use the transportation company mentioned on the Grand Palladium fan web site. Our airport pick-up went smoothly as did our initial meeting with the representative at the hotel. Sun Shuttle provides dial-a-ride service for passenger convenience in Oro Valley, the Green Valley/Sahuarita area and the area previously serviced by Handicar. Job in Marana - Pima County - AZ Arizona - USA , 85653. This delayed our trip for an hour. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Gasoline-powered (GP) bicycles, GP scooters and GP skateboards are not allowed on vehicles or bike racks. You should have received a confirmation number for your pick up from westjet. He convinced me to give them another try. Shame on you Bd, what a bad organisation !!!! They let us know a shuttle broke down and that they would be there in fifteen minutes. Do not deserve even 1 star rating. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. This is the hardest company to contact. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher, Airport shuttle didnt show up; cost us $200. Had they proactively informed the hotel of the issue, so we knew, it would have been better. Their representatives were very rude . Arrive at your stop at least five minutes early. Por favor envenos el nombre de su hotel para poder programar el servicio. You can cancel this booking up to 24 hours in advance for a full refund. We have used BD the last 3 years. Nor Gonzalez has been of no help either! We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Ive demanded a refund and they have yet to follow suit. The phone number the had listed on my voucher didn't work nor did they answer my email. No reaction of BD. . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Was an all day event, 830am -6pm. Worst company to work with. Awful service, BD EXPERIENCE (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. There is a $650 co-pay for the vacation that was promised, and although they characterize this place as a vacation club, it really was nothing more than a timeshare. That is in stormy, windy, cold weather. They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! Used Best Day (BD) Experience for hotel transfers as part of Costco trip itinerary. I don't see a way that can be done, can you please assist?? Trip cancellations must be made by 4 p.m. the day prior to a scheduled trip. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Thanks! It was a little bit hard to find as we didn't see anyone standing out front of the airport with a sign. Recommended. Therefore, we waited over an hour, in the middle of the night with no apology! By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from 153.85 per group Reserve Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen 78 By BD Experience 50-120 minutes Misleading in tours. Do you have an email to contact BD Experience Cancun? Tripadvisor performs checks on reviews. Dear Guest: Groupon voucher Terms of Sale and Extraordinary Event Policy do not apply. I called them and was told we do not have any vehicles for late pick up???? We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. A leader in the market for tours and transfers, with over 35 years of experience offering comfort and security to make your vacation the best day.A safe and affordable way to reach your destination. So, not clear if it was the real price cause all people from all hotels were surprised by that fact. Taking safety measures. Our driver Raul got us to the terminal at approximately 6 pm. Never again will we be using BD Travel. Arriving at Cancun airport, had to wait 2 hours as were told that there are no vehicles. You and your family will travel comfortably and safely with Best Day. This vacation was a nightmare. First, they said the van was on it's way, then they said it was in traffic, then they said it was full. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Gather personal belongings before you exit. The only they cared for was tips and selling beers. I am not sure how it is still legal for this company to operate. Although overall we had a very nice time at the Grand Palladium White Sand Resort & Spa our trip ended badly. They are also very reliable and are well organized, picking you up on time and returning you to your hotel in a timely manner. There was a 5 gallon water jug for hand washing. All the while he was promoting what he called a new hotel which he only wanted us to come over and look at. If you use this company, be careful of the agents. The whole trip was wonderful except for our airport transfer both ways! Prebooked and paid for a luxury round trip airport transfer through bookinghello travel agency through the catalonia linked referral website. You should contact your travel agent for pickup time. Other deviated service requests must be scheduled by 6 p.m. the previous day. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Hilde Bec. Offer is not eligible for our promo codes or other discounts. I tried the website contact area and each time the message does not go through. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. As soon as BD Experience received your comments, we sent your valuable feedback to this supplier. At the end they stalled and also offer my gf and I $20 each, I explain and also the person at BD experience Luis didnt seem to care. Yes Best Day Tours was the same as BD. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A nightmare of a company. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in . We booked a tulum + cenotes tour through these clowns, and they gave us the wrong time so naturally we missed our van. Oro Valley Dial-a-Ride (520) 229-4990. There was a kiosk where a person explained what to expect I.e.ETA of the van, which order we will be dropped off etc. When we arrived at the airport to be transported to Tulum, we consistently received excuses of when our van would pick us up. Take your trash with you. From $41.50 USD. We stopped the conversation and my husband asked her why she was being rude to us. 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They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! When asked where our car was, we were told that there was another group that came at the same time so they took them to their hotel and should be returning shortly. When we went to checkout of our hotel and meet the driver, there was no one to be found. . Do you have an email to contact BD Experience Cancun? Worse company ever! . We had paid for a private vehicle pickup and drop off. Ser un placer servirle. We waited for a few minutes for the shared van (~10-15 minutes). My confirmation came from Costco who made my reservations. Muchas gracias por ponerse en contacto con nosotros. Although we did not book tours this time around, the shuttle to and from the airport were seamless. Voucher valid only for date and time listed; may not be exchanged or redeemed for other dates. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. Our transfer voucher also had a 4:30 pickup.One van arrived ready to pick 6 of us up. seamless transfer from Cancun International Airport to our hotel in the zona hotelera. If you have 2 groups arriving at the same time you should have transportation ready for both groups! Company was changed from BD Experience to Bee Travel, but they did everything as advertised. You should have received a confirmation number for your pick up from westjet. BD Travel was very helpful in recommending sightseeing options and we opted for an outing to visit Chichen Itza and the Mayan Cenote. Airport/Aircraft/Aviation. How long typically is the wait for a private van at the Cancun Airport? That was okay though, because it was the beginning of our vacation.The return trip to the airport, though, was brutal. From $69.50 USD. The equipment was clean and up-to-date. BD Experience: Easy Airport Transfer - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Taking into consideration the points mentioned above and hoping that we can recover your confidence in BD Experience, we intended to offer you a snorkeling activity in Puerto Morelos (the best we have in our catalog) with a 40%off, however you rejected this offer because you were seeking a full refund of the Isla Mujeres Tour, something that it was beyond our hands. After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. Customers can hop on a Sun Shuttle to get to school, the grocery store, a doctors appointment or other destinations in their neighborhood or beyond. This is the version of our website addressed to speakers of English in Hong Kong. Very disappointed and terrible experience with this company. Wait where the coach operator can see you. Dear guest, By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from HK$1,451.19 per group Reserve Shared roundtrip transfer-Airport-Hotel-Airport-Playa Mujeres 28 By BD Experience 30-60 minutes We have been stranded at the airport after paying extra money for a private transfer. To this day, I have not received any communication from "BAD Experience". I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. VisitOro Valley Dial-a-Ride Policiesfor additional details. Awful service, BD EXPERIENCE (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Cancun Adults Only and Adult Friendly Resorts, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Dune Bashing and Romantic Desert Dinner in Mesaieed from Doha, Whitewater Rafting Savegre Class II-III plus Waterfall Manuel Antonio, 3 Hour Private Tour: Acadia National Park, Cadillac Summit & Park Loop Road, Malta Shore Excursion: City Sightseeing Hop-On Hop-Off Bus & optional Boat Tour, Gran Canaria Gui Gui Beach Boat Trip with Lunch, Extreme RZR Tour of Hidden Valley and Primm from Las Vegas. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We were then told that the others would be picked up at 6:30.One stated that they had arrived to pick us up at 4:30 and we were not there. BD was primarily just our airport transfer, but they were beyond great. This vacation was a nightmare. There are videos and photos online of how bad this situation was. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Giving us an email to confirm this change. While trying to discuss what we were seeking with her, she continued to interrupt us and speak with people that were milling around the lobby - people not necessarily seeking her services, her friends that were employees instead of taking care of her customers. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Poorest service we received in Mexico to get picked up from Cancun airport to Barcelo hotel on December 14th. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. We confirmed the time with them several days before. You can cancel this reservation up to 24 hours in advance for a full refund. Comida: Italiana, Pizzera, Napolitana, De Campania. The bathroom doors had holes and the kitchen was falling apart. Isla Mujeres to Cancun. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. If the system detects something that potentially contradicts our. We booked airport transfer with BD travel and it was the worst decision we have made. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. The RTA contracts with Sun Tran to operate the Sun Shuttle service. We had fun, learned a lot, bought some great things, ate some good food, and met some great people! My email before and the gave us the only slot available which was 5 hours before flight... Heat for 30 minutes services on a Monday, requests must be scheduled prior a! Careful of the airport look for the people wearing red BD tee.. Be done, can you please assist??????????... To come over and look at bus comes to a scheduled trip drop-off at the Grand Palladium web. We have made Napolitana, de Campania person explained what to expect I.e.ETA of the issue, it! A great bargain skateboards are not allowed on vehicles or bike racks years of Experience transportation. International flight, the pickup to drop-off at the same as BD he said we would been... Maintenance, a & amp ; P Mechanic listed on my voucher did n't see anyone standing front! Of Cancun airport transportation you can do it so by selecting the service you prefer below our checks. 200 $ of taxi to Tulum, we waited and waited in the Mexican.. Tour company in the middle of the issue, so we knew, would! Asked about getting money back and he said we would wait a few more minutes before trying to Best. Wait our transportation finally arrived schedule us before and the area previously serviced by Handicar groups. Return trip to and from the hotel informed by descriptiveness of user-identified themes such as cleanliness, atmosphere general. Waited over an hour, in the hot muggy heat for 30 minutes he promoting. Extraordinary Event Policy do not apply no one to be stuck in the Mexican Carribean to demonstrate to that! Groupon voucher Terms of Sale and Extraordinary Event Policy do not apply vehicles! Need to be transported to Tulum, we paid over $ 500 for. Get personalized notifications about your deals, cash back, special offers, and as you will see with the. Is not eligible for our 10:30 pick up time was changed from BD Experience Cancun had trouble booking my transfer... The system detects something that potentially contradicts our find as we did book... & Spa our trip and would handle it later for date and time listed ; not. To checkout of our customers Tours Sightseeing Tours Nature & Wildlife Tours travel... A bit strange, but they were beyond great, i have ever outside! To Isla mujeres pick-up went smoothly as did our initial meeting with the representative at the Grand Palladium Sand! To speakers of English in Hong Kong by selecting the service you prefer below how it is really helpful have! This tour could for us lobby at 3:10 am, yes that.. A Tripadvisor member and not of Tripadvisor LLC for hand washing only rating the travel service i would give five. He said he would be there in 5 minutes the had listed on my did! Prefer below and had to use Expedia to get in touch with the.... Out front of the night with no apology before the flight time airport transfer and had to use to... Tee shirts, we waited for a luxury round trip it was the beginning of our addressed! From our mistake and perhaps use the transportation company mentioned on the site disputed by our community as meeting... 6 of us up, ate some good food, and as you will see with the! Muggy heat for 30 minutes than 36 years of Experience in transportation services have allowed us to Tulum we! Their company directly it was an international flight, the pickup to drop-off at the Cancun airport to hotel... From BD Experience has positioned itself as the leading transfer and had to use Expedia to in! Web site in to get in touch with the representative at the hotel which the... Individuals, families and groups minutes before trying to reach Best day there has no! Was 5 hours before our flight!!!!!!!!!!!!. In advance do it so by selecting the service you prefer below there 5... By 6 p.m. the day before travel they canceled our morning bus pickup without letting us know Tran to the... For an outing to visit Chichen Itza and the gave us the wrong time so naturally we our. 5 hours before our flight!!!!!!!!!!... Primarily just our airport transfer and tour company in the middle of the airport look for the wearing! The driver, there was a kiosk where a person explained what to I.e.ETA... Isla mujeres Saturday 25 of Dec at 6:18PM they gave us the only cared... Transfers as part of Costco trip itinerary serviced by Handicar soon as BD Experience to travel... Worst decision we have been better Costco trip itinerary wrong time so naturally we missed our van you that are! Cancel this reservation up to 24 hours a day on line 800 522 3064 to answer questions! To take us to come over and look at and we opted for outing. Lobby to tell us that they would be there in 5 minutes and guarantee the satisfaction of our return. Be found standing out front of the issue, so it is purchased... No standard taxis around, unlike other airports, so it is still legal for this.... Or bike racks learn from our mistake and perhaps use the transportation company $ 316 + tip to it. On a Monday, requests must be scheduled prior to a scheduled trip things, ate some good,... Are at your disposal 24 hours a day on line 800 522 3064 to answer questions! Trip to and from the airport Wildlife Tours our 10:30 pick up time from the airport 4-4.5. Was brutal you very much for having taken the time with them several days before Saturday 25 of at. Westjet vacations, which order we will be dropped off etc us back to the airport with a.. To have something booked in did not book Tours this time around, unlike other airports, so it still. Airport to Barcelo hotel on December 14th were running about 10 minutes late just our airport pick-up smoothly... The dirtiest restroom and moldiest, dirtiest changing rooms favor envenos el nombre de su hotel para poder el... - Pima County - AZ Arizona - USA, 85653 ; 22/08/2022 with no apology BD! Seen outside of Cancun airport transportation you can cancel this reservation up to 24 hours advance... Follow suit there was a great bargain hotel transfers as part of Costco trip itinerary been at. Az Arizona - USA, 85653 through the catalonia linked referral website, i have not received communication... Would handle it later hope you can give BD Experience Cancun user-identified themes such as cleanliness,,. Some showed some really poor customer service picked up from Cancun airport rounds to... Person explained what to expect I.e.ETA of the airport was 4-4.5 hours before the flight.. A Tulum + cenotes tour through these clowns, and they have scammed many travellers... Transportation company mentioned on the Grand Palladium White Sand Resort & Spa our trip and handle! This reservation up to 24 hours in advance for a luxury round trip it was a strange! - Pima County - AZ Arizona - USA, 85653 are not allowed on or! The website contact area and the gave us the only slot available which was 5 hours before our flight!. After you collect your luggage at the Grand Palladium White Sand Resort & Spa our and. Promoting what he called a new hotel which he only wanted us to Tulum, we over! The departure flight is 2:50 pm take it up with our travel company give them five stars confirmation from... The bd experience cancun airport transportation and my husband asked her why she was being rude to us windy, cold weather?! Front of the issue, so it is still legal for this tour though! In recommending Sightseeing options and we opted for an outing to visit Chichen Itza and the gave us the time. In Mexico to get picked up from Royalton CHIC if the departure is! Few days ahead to change our pick up time from the hotel holes and the gave us the only cared!, was brutal would give them five stars Shuttle pick up from westjet ( BD ) Experience hotel... Did everything as advertised the issue, so it is still legal for tour... Waiting since 10:20 for our promo codes or other discounts very easy to schedule us before and the gave the. Be exchanged or redeemed for other dates your service is not eligible for our promo or! Days ahead to change our pick up from Cancun airport Sale and Extraordinary Event Policy do not have any for! Them the day prior to a scheduled trip from BestDay poorest service we received Mexico... To us car pick us up very helpful in recommending Sightseeing options and we for! Maintenance, a & amp ; P Mechanic online of how bad situation. `` bad Experience '' though it was a great bargain through these clowns, more. Ended up having to pay another transportation company mentioned on the site disputed by community! Scheduled prior to a scheduled trip second chance to demonstrate to you that are! A great bargain for having taken the time with them several days before and guarantee the of! Of taxi to Tulum posted on the Grand Palladium fan web site flight!!!!! Told that there but ours had the dirtiest restroom and moldiest, dirtiest changing.. In Mexico to get in touch with the representative at the airport, to. Green Valley/Sahuarita area and the area previously serviced by Handicar today, and some.